1 - CL&P or UI will be upset if I Choose An
Fact - CL&P and UI encourage their customers to
Choose an Electric Supplier because lower electric costs
benefit everyone in Connecticut.
No. 2 - My new electric supplier can shut off
Fact - Only CL&P or UI can terminate electric service
to your home or business and termination is strictly
regulated by the Connecticut Department of Public Utility
No. 3 - BG&E will lose money if I Choose
an Electric Supplier
Fact - CL&P or UI do not earn a profit on the electricity
they deliver to their customers. The two companies simply
purchase electricity to deliver to customers who do
not Choose an Electric Supplier. Customers pay exactly
what CL&P or UI pay - no more, no less.
No. 4 - If my electric supplier goes out of business
I'll lose service
Fact - Electric service will not be interrupted if a
supplier goes out of business. You would be returned
to CL&P or UI generation services and would pay
the CL&P or UI generation services rate. You could
then stay with CL&P or UI, or, choose another supplier.
No. 5 - I have to give out personal information
if I want to Choose an Electric Supplier
Fact - Suppliers DO NOT NEED AND SHOULD NOT REQUEST
personal information such as a Social Security number,
credit card information, checking account numbers, etc.
Suppliers will need you to provide information from
your electric bill to authorize the switch. To avoid
delay in switching, it is very important that
you provide this information accurately.
No. 6 - Savings begin immediately
Fact - Customers who Choose an Electric Supplier are
switched to the suppliers' rate on their next regularly
scheduled meter reading date. So, depending on where
you are in your meter reading cycle it can take more
than 30 days to have the supplier's rate appear on your
bill. To avoid delays in switching, it is very important
that you accurately provide the necessary billing information
to the supplier.
No. 7 - There's a charge to switch to another
Fact - There is NO CHARGE to switch electric suppliers
and you can return to CL&P or UI Standard Service
generation if you like. Most suppliers do not have a
cancellation fee, but some do. So, be sure to ask whether
the supplier charges a cancellation fee before enrolling.
No. 8 - The savings are too small to bother switching
Fact - Depending on the offer, you can lower your total
electric bill by 10% or more.
No. 9 - It's difficult to switch
Fact - It's EASY TO SWITCH and the supplier you choose
will do the work for you. You will need to provide the
supplier with certain information from your electric
bill. To avoid delay in switching it is very important
to accurately provide the necessary information. Double
check this information to be sure it's correct.
No. 10 - Suppliers will start billing me separately
for my electric service
Fact - You will continue to receive one electric bill
from CL&P or UI. The only difference will be the
rate you pay for the generation service portion of your
= Connecticut Light and Power Company
The charge for United Illuminating Company to use
the power grid and power lines to deliver to your
home or business.
The reduced rate for the power we supply. You can
choose to keep your utility as your supplier, or choose
to save with us Connecticut Energy.